Articles & resources
Notes on building better digital work.
Practical writing on eLearning, documentation and software — lessons from real projects, written to be useful.
Latest · eLearning
Designing eLearning people actually finish
Most online courses lose learners in the first ten minutes. Here are practical design decisions that keep people moving forward.
12 Oct 2026 · 6 min read
Technical Writing
Writing API documentation developers love
Great API docs answer three questions fast: what can I do, how do I authenticate, and what happens when it goes wrong?
5 Oct 2026 · 5 min
Software
Five signs your business has outgrown spreadsheets
Spreadsheets are brilliant — until they become the bottleneck. Here's how to tell when it's time for purpose-built software.
28 Sept 2026 · 4 min